Run a clean test
- Open Live before starting.
- Open your site in a private window or use a test device.
- Visit the landing page and complete the action you want to test.
- Return to Live and select your visitor.
- Check the visitor’s page, referrer, device, location, event count, and recent activity.
Refresh behavior
Live refreshes while you watch it. Use the refresh control when you need an immediate update. Recent data can still take a short moment to arrive, especially when a mobile SDK is offline or a server event is queued.Live versus Events
Use Live for immediate feedback. Use Events when you need a date range, search, filters, complete properties, or a durable investigation.Seeing a purchase in Live confirms collection. It does not confirm that a conversion rule matched it, that attribution was recovered, or that an ad platform accepted it.
Your visit is missing
- Confirm the Datalyr install is active on the page or app build you tested.
- Make sure you are in the correct workspace.
- Disable ad blockers for the test or use a first-party tracking domain.
- Check consent, Global Privacy Control, Do Not Track, and strict privacy settings.
- On mobile, bring the app online and allow the SDK time to flush queued events.