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Settings → Billing shows your plan, your cycle end, and how much of the cycle you’ve used. The page stays reachable when a payment fails, so the owner can always recover the account.

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Before you start

Only the owner opens the billing portal. An admin and a member see the plan and read the line “Only the workspace owner can manage billing.”

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Plans

Every plan bills monthly and starts with a 7-day free trial. We capture the card at signup and charge it on day 7.

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Overage

We never stop collecting at the limit, because losing your data is worse than a bill. The excess is charged at the end of the cycle.

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Read the current-cycle card

The This cycle card tracks two balances, Events and Postbacks. Each row shows used, included, and a percentage. Usage lags ingest by about 5 minutes, so a test event you send now won’t move the number straight away.

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Change the plan or the card

Every plan, card, and invoice change happens in the payment portal.
  1. Open Settings → Billing.
  2. Select manage billing.
  3. Change the plan, the payment method, or download an invoice in the portal.
  4. Return to Settings → Billing.
A plan change alters your limits and your bill. It never deletes events we already collected, so downgrading is safe.

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Verify

Open Settings → Billing. The plan name, the status badge, and Cycle ends all show the values you expect.

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When it doesn’t work

Cancelling a subscription and deleting a workspace are different actions. Cancellation stops the bill. Deletion removes the data. See Delete a workspace.

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