> ## Documentation Index
> Fetch the complete documentation index at: https://docs.datalyr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pricing

> DATALYR pricing plans and features

DATALYR uses per-workspace pricing. Sign up for a free account, then pick a plan once you launch a workspace. Each workspace has its own event budget, conversion budget, and AI credits.

## Plans

### Starter — \$79/month per workspace

**For your first brand, dialing in tracking and attribution.**

**Included:**

* 250K events / month
* 25,000 conversions sent to ad platforms / month
* \$10/month AI chat credits (top up any time)
* Unlimited team members
* All integrations (Shopify, Stripe, Superwall, RevenueCat, Whop, Checkout Champ, Meta, Google, TikTok, OpenAI Ads)
* All SDKs (Web, Node.js, iOS, React Native)
* REST API + MCP server
* Email + priority support

### Growth — \$199/month per workspace

**For brands scaling spend on Meta, Google, TikTok, and OpenAI.**

**Included:**

* 1.5M events / month
* 125,000 conversions sent to ad platforms / month
* \$25/month AI chat credits (top up any time)
* Unlimited team members
* All integrations (Shopify, Stripe, Superwall, RevenueCat, Whop, Checkout Champ, Meta, Google, TikTok, OpenAI Ads)
* All SDKs (Web, Node.js, iOS, React Native)
* REST API + MCP server
* Email + priority support

### Scale — \$399/month per workspace

**For heavy volume, multi-brand teams, and agencies.**

**Included:**

* 5M events / month
* 500,000 conversions / month
* \$50/month AI chat credits
* 1:1 onboarding
* Everything in Growth

### Performance — \$599/month per workspace

**For high-spend brands and performance agencies running multiple stacks.**

**Included:**

* 15M events / month
* 1.5M conversions / month
* \$75/month AI chat credits
* Everything in Scale

### Enterprise — Custom

**For teams with custom volume, retention, or SLA needs.**

**Included:**

* Custom event and conversion volume
* Custom data retention
* White-label
* Custom SLA
* Dedicated account manager
* Custom ad platform integrations on request

<Note>
  **Shopify merchants** installing DATALYR through the Shopify App Store are billed through Shopify Billing on the same **Starter / Growth / Scale** plans (same prices) instead of card checkout. Performance and Enterprise are on the public signup flow only.
</Note>

## Account vs Workspace

Your **account** is free. Sign up, invite your team, and explore without being charged.

You only get billed once you **launch a workspace** — typically one per brand or website you ship. Each workspace has its own:

* Event budget
* Conversion (postback) budget
* AI chat credits
* 7-day free trial

Add or remove workspaces any time. We prorate.

## What Counts as an Event

**Events Include:**

* Pageviews
* Custom events you track
* Shopify orders
* Stripe payments
* Superwall, RevenueCat, and Whop subscription events

**Not Counted:**

* System events (`session_start`, `session_end`)
* Failed events
* Duplicate events (deduplication applied)

**Example Monthly Usage:**

```
Website: 500,000 pageviews
Custom tracking: 100,000 events (signups, clicks, etc.)
Shopify orders: 25,000 orders
Total: 625,000 events
Plan needed: Growth ($199/month — 1.5M events)
```

## What Are Conversions

**Conversions** (postbacks) are events sent to ad platforms via Conversion Rules.

**Example:**

```
Events: 250,000/month
Conversion Rule: Send "purchase" to Meta, Google, TikTok
Purchases: 2,000/month
Conversions sent: 2,000 × 3 platforms = 6,000 conversions
```

Conversion limits only apply to conversions sent to ad platforms. Tracking conversions inside DATALYR is unlimited.

## Overage Charges

You're never cut off. Overages bill at the end of the cycle.

**Events Overage:**

* \$2 per 50,000 additional events
* Applied automatically when limit exceeded

**Postback Overage:**

* \$2 per 10,000 additional postbacks
* Only charged for conversions sent to ad platforms

**Example:**

```
Plan: Growth ($199, 1.5M events, 125k conversions)
Actual: 1.6M events, 135k postbacks
Overage: 100k events + 10k postbacks
Charge: $4 (events) + $2 (postbacks) = $6
Total: $199 + $6 = $205 for the month
```

## AI Chat Credits

Every plan includes a monthly AI chat credit pool:

| Plan                           | Credits / month |
| ------------------------------ | --------------- |
| Growth                         | \$25            |
| Scale                          | \$50            |
| Performance                    | \$75            |
| Enterprise                     | Custom          |
| Starter (Shopify install only) | \$10            |

AI Chat queries your own data through DATALYR's public API. The same Agent key (`dk_agent_`) powers our MCP integration.

**Top up at any time** from Settings → Billing if you need more credits inside a cycle. Unused credits don't roll over.

## Free Trial

**7-day free trial** on every workspace:

* No credit card required
* Full feature access
* Cancel anytime before trial ends

Each new workspace starts a fresh 7-day trial, so launching a new brand never costs you upfront.

## Team Members

All plans include **unlimited team members**.

Roles:

* **Owner** — full access including billing
* **Admin** — manage team and settings (no billing access)
* **Member** — view and edit data
* **Viewer** — read-only

Invite team members in Settings → Team.

## Billing Cycle

**Monthly Billing:**

* Charged on signup date each month
* Usage resets on billing date
* Overages billed at end of cycle

## Payment Methods

**Accepted:**

* Credit cards (Visa, Mastercard, Amex)
* Debit cards
* ACH (Enterprise only)

Payments are processed securely via Stripe.

## Upgrading Plans

Upgrade any time. Takes effect immediately with prorated billing.

**Example:**

```
Day 1: Workspace on Growth ($199)
Day 15: Upgrade to Scale ($399)
Credit: $99.50 (15 days unused)
Charge: $399 - $99.50 = $299.50
```

## Downgrading Plans

Downgrade is scheduled for the next billing cycle:

* Current plan stays active until end of cycle
* New limits apply on renewal
* Data is retained

Mid-cycle downgrade is blocked to avoid surprise overages.

## Cancellation

Cancel any time:

* Access until end of billing period
* No further charges
* Data retained for 90 days
* Reactivate within 90 days

Cancel in Settings → Billing → Cancel Subscription.

## Fair Use Policy

* No scraping or bot traffic
* Legitimate business use only
* Reasonable API usage
* No reselling access

Violations may result in account suspension.

## Enterprise Custom Pricing

Contact sales for:

* Over 15M events/month
* Custom data retention
* Custom SLAs
* White-label deployments
* Multiple workspaces with consolidated billing
* Custom ad platform integrations

Email: [hello@datalyr.com](mailto:hello@datalyr.com)

## Frequently Asked Questions

**Can I change plans mid-cycle?**
Yes — upgrades take effect immediately with prorated billing.

**What happens if I exceed limits?**
Overages are charged at $2 per 50,000 events and $2 per 10,000 postbacks. You're never cut off.

**Do events reset every month?**
Yes — usage resets on your billing date each month.

**Can I track unlimited conversions in DATALYR?**
Yes — conversion limits only apply to conversions sent to ad platforms.

**Do integrations cost extra?**
No — every plan includes the full integration catalog.

**How does AI Chat billing work?**
Each plan includes a monthly credit pool. Top up at any time. Unused credits don't roll over.

**Do I get a separate trial for each workspace?**
Yes — each new workspace gets its own 7-day trial.

## Next Steps

<CardGroup cols={2}>
  <Card title="Sign Up" icon="rocket" href="https://datalyr.com/signup">
    Free account, no credit card required
  </Card>

  <Card title="Subscription Management" icon="credit-card" href="/account/subscription-management">
    Manage your subscription
  </Card>

  <Card title="Usage Tracking" icon="chart-line" href="/account/usage-tracking">
    Monitor your usage
  </Card>

  <Card title="Contact Sales" icon="envelope" href="mailto:hello@datalyr.com">
    Enterprise pricing
  </Card>
</CardGroup>
